At Orna by Classica, we are dedicated to maintaining the quality and longevity of your treasured jewelry. Every repair request undergoes a thorough quality check (QC) by our expert team to determine whether the issue is due to a production defect or external handling.
π Assessment Process: Our production team carefully inspects each piece to identify the cause of the issue. π Repair Charges:
Production-related defects β Repairs may be completed free of charge.
Wear & external handling β Any applicable repair charges will be shared with you before proceeding.
We believe in care and transparency at every step. For any repair requests, feel free to reach out to us at info@ornaclassicajewellery.com. Weβre happy to assist you! β¨